Digital transformation for Bangladesh telecom

Telecom
Bangladesh operators

Bangladesh's telecom sector serves 180+ million connections and 120+ million internet users — but billing errors, downtime, churn, and fraud cost thousands of crores annually. Since 2016, Binary Quest has been the software and ITES partner behind operators, ISPs, towercos, and VAS providers — automating operations so millions stay connected.

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Operator-grade delivery

0Operator segments — MNO, ISP, VAS
0Core streams — billing + customer ops
0Opportunity levers — leakage, churn, fraud, uptime
  • 18% Revenue leakage reduction (ISP case)
  • 90% Fewer interconnect disputes
  • 50K+ CDRs/sec mediation capacity
  • 99.9% SLA-backed billing uptime

Industry opportunities

Growth levers for MNOs, ISPs, and VAS providers in Bangladesh.

180M+ connections — digital service expansion

Mobile data, VAS, and fintech bundles are growth levers — operators that automate billing and CX capture revenue competitors lose to leakage.

ISP & broadband acceleration

Fixed wireless and fibre rollouts need OSS/BSS that scales — from provisioning to wallet-integrated subscriber billing.

AI for churn & fraud

Predictive churn models and fraud detection turn network data into retention and revenue assurance — before subscribers silently leave.

Problems operators face

Billing leakage, churn, and legacy OSS/BSS friction.

Scale without chaos

180M+ mobile connections and four major MNOs create enormous complexity. Binary Quest automates billing, network ops, and back office so growth does not mean revenue leakage.

Not an equipment vendor

We are a software and ITES partner — AI, ERP integration, and managed processes that work behind the scenes for operators, ISPs, towercos, and VAS providers.

End-to-end value chain

From core network monitoring to retail SIM inventory — nine solution areas cover billing, CX, VAS, enterprise, compliance, and outsourced operations.

Your telecom software partner

Binary Quest integrates alongside legacy OSS/BSS, runs AI on the CDR stream, and delivers Odoo telecom modules with managed ITES — without rip-and-replace.

Integrate alongside legacy OSS/BSS

No rip-and-replace required. We connect to Huawei, Ericsson, Nokia, and existing billing stacks — modernizing module by module.

AI on the CDR stream

Fraud, churn, and revenue assurance run in near real time — not weeks after the fact in spreadsheets.

Odoo telecom practice

Custom Odoo for interconnect billing, tower leasing, SIM inventory, and partner settlement — proven in Bangladesh.

Telecom solutions we deliver

End-to-end billing, customer experience, network ops, SIM inventory, VAS, and AI analytics for MNOs, ISPs, towercos, and VAS providers

Billing & Revenue Management

Convergent prepaid/postpaid/VAS billing, interconnect CDR mediation, roaming TAP processing, partner settlement, and AI revenue assurance.

Customer Management & Experience

Unified Customer 360, AI churn prediction, next-best-action, automated complaint management, and white-labeled subscriber portals.

Network Operations & Monitoring

Real-time tower and link dashboards, AI anomaly detection, SLA monitoring, maintenance scheduling, and tower energy management.

SIM & Inventory Management

Full SIM lifecycle, recharge voucher PIN management, retailer POS stock visibility, and CPE/device inventory tracking.

VAS & Content Partners

Subscription opt-in/out, recurring billing, partner revenue share, VAS fraud detection, and promotional campaign management.

AI & Advanced Analytics

Fraud detection, capacity forecasting, LTV prediction, geographic expansion analysis, and call center/social sentiment analysis.

Our approach — built for telecom outcomes

1. Discovery

Stack & gap analysis

2. Design

Integration blueprint

3. Pilot

ROI proof on live data

Your telecom transformation journey

Discovery

Stack & gap analysis

Design

Integration blueprint

Pilot

ROI proof on live data

Deploy

Cloud or on-prem

Technologies & integrations we support

Odoo TelecomHuawei BSSEricssonNokia NetActPostgreSQLTimescaleDBGo / Python CDRKafkaScikit-learnXGBoost

How Binary Quest solves it

Billing mediation, subscriber portals, and OSS/BSS integration

Convergent billing & mediation

Prepaid, postpaid, VAS, and interconnect CDR mediation on one platform — fewer disputes and faster settlement cycles.

Subscriber experience portals

Self-service recharge, plan changes, and complaint tracking — reducing call-centre load while improving NPS.

OSS/BSS integration

Provisioning, inventory, and network ops wired to billing — so operations and finance share one subscriber truth.

Trusted globally

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Ready to modernize your telecom operations?

Get a gap analysis, ROI projections, and phased integration roadmap for MNOs, ISPs, or VAS providers — response within 24 hours.

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